Who we are
Captain Scoop a Poop provides pet waste removal services in Chattanooga, TN and surrounding areas. Our website is https://captainscoopapoop.fun. You can reach us at (754) 777-8919 or captainpoopascoop@proton.me.
Data we collect
We collect information that helps us provide quotes, schedule service, and support customers.
- Contact details such as name, email, phone
- Service information such as address, number of dogs, yard size, preferred schedule
- Communications that you send through forms, email, text, or calls
- Basic device and usage data such as pages viewed and approximate location derived from your IP address
- Payment related status from our payment processors if you choose to pay online. We do not store full card numbers on our servers
How we use your information
- Provide quotes, schedule visits, and deliver services
- Send confirmations, alerts, and service notifications
- Respond to messages and provide support
- Improve website performance and service quality
- Comply with legal obligations and protect our rights
Lawful bases
We process personal information for the performance of a contract or to take steps at your request, for our legitimate interests in running and improving our business, and to comply with legal obligations. Where required, we rely on your consent, which you can withdraw at any time.
Sharing and disclosure
We share information with trusted service providers that help us run the business. These providers only receive what they need to perform their services and are expected to protect your information.
- Email and form providers that deliver messages to us
- Payment processors that handle payments on secure systems
- Analytics services that help us understand site traffic
- Hosting and security providers that keep the website running
- Professional advisors and authorities when required by law
Cookies and analytics
We use cookies and similar technologies to operate the site and understand how it is used. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly without cookies.
Data security
We use administrative, technical, and physical safeguards to help protect personal information. No method of transmission or storage is perfectly secure. We work to keep your data safe and encourage you to use strong, unique passwords and keep your devices updated.
Data retention
We keep personal information for as long as needed to provide services, comply with legal requirements, resolve disputes, and enforce agreements. When data is no longer needed it is deleted or de-identified.
Your choices and rights
- Access, correct, or update your information
- Ask us to delete your information when it is no longer needed
- Object to or restrict certain uses of your information
- Withdraw consent where our processing relies on consent
To make a request, contact us using the details below. We will respond within a reasonable time.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. The updated date at the top shows when the latest version took effect.
Contact us
If you have questions about this policy or your information, reach out to us.
- Phone: (754) 777-8919
- Email: captainpoopascoop@proton.me
- Website: https://captainscoopapoop.fun